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Customer service

Queries about your tenancy

Are you already a tenant at Deutsche Wohnen and would like to tell us about your concerns? Simply choose how you would prefer to contact us: whether time-saving via the DeuWo Digital App or classic by phone and email. We will gladly take care of your enquiries.

With the new DeuWo Digital App, you as our Berlin tenants have everything important at a glance. The app sets a new milestone in Deutsche Wohnen's service orientation - through more transparency, simple self-services and new communication options. This gives you everything you need to know about your tenancy on your smartphone. Further information on the DeuWo Digital App can be found here.

Telephone: +49 30 89786-0
Monday to Friday from 7.00 a.m. to 6.00 p.m.

E-Mail: kundenservice(at)

B&O repair-Hotline: +49 30 89786-901*

*The repair department for emergencies can be reached 24 hours a day on the above number.

You can find more information in our customer service section.

Rental inquiries

Are you interested in renting one of our properties?

You’ll find our latest properties in the ‘Rent’ section.

Job vacancies and careers

Do you have a query about our job vacancies?

Feel free to get in touch. Visit our careers page for more information.

Press inquiries

Here you’ll find our contact for press inquiries regarding all aspects of the company.

Investor Relations

Deutsche Wohnen SE
Mecklenburgische Straße 57
14197 Berlin

Phone:+49 30 89786-5413
Fax:+49 30 89786-5419
E-Mail: ir(at)   

Data Privacy

If you have a data privacy query, please email us at datenschutz(at)